Common questions about NyamTyme

NyamTyme connects you with local restaurants through Signature Meals and Curated Discovery Experiences. Choose the food you want and redeem with an eligible Fine, Dine, or Wine pass.

NyamTyme is rolling out city by city. Use the restaurants page to see which cities currently have active partners. New cities are added regularly as more restaurants come online.

No. You can browse partner restaurants freely from the restaurants page without an account.

Yes. To redeem a meal at a partner restaurant you need an active NyamTyme account and active Meal Passes.

Buy a Fine, Dine, or Wine Single or Pack, then choose one approved Signature Meal or Curated Discovery Experience at a participating restaurant that accepts your pass category.

Fine is everyday casual dining. Dine is sit-down and elevated neighborhood dining. Wine is select premium dining.

Purchased Meal Passes do not have a standard 30-day expiration rule. Review the purchase terms and your account for any applicable conditions.

Yes. Buy another pack or single Meal Pass whenever you are ready.

No. Public Meal Pass offers are one-time purchases. You decide when to buy another pass or pack.

Yes. You can purchase public Meal Passes as gifts from your customer dashboard.

Yes. The public restaurants page shows every active partner in your area. Sign in is only required when you want to redeem.

Start a redemption from inside the NyamTyme app at the restaurant. The restaurant confirms the redemption on their end. The meal is then deducted from your balance and saved to your history. See how it works for the full flow.

You will not be able to redeem at a restaurant that is closed for the day. Check the restaurant page for open hours and availability before visiting.

Restaurants set daily availability and inventory caps for participating menu items. If an item is sold out for the day, you can pick another eligible item or another partner restaurant.

Yes. Each partner sets how many redemptions they accept per item per day. This protects kitchens during busy services and keeps service quality high.

Restaurants sign up through the partner flow. Start at the partner overview and follow the onboarding steps.

No cost to join and no monthly fee. Restaurants only earn payouts for the meals they actually serve.

Yes. Partners manage which menu items participate, daily availability, and inventory caps from their restaurant dashboard.

Every redemption is logged with a timestamp, item, and customer record. Restaurants can review activity and payout batches from their dashboard.

Use the contact page to send us a message. Pick a reason so we can route it to the right team.

Reach out through contact and choose “Billing” as the reason. Include the email on your account so we can locate the transaction.

If something went wrong at a partner restaurant (a closed location, a refused redemption, a quality issue), use contact with “Restaurant Issue” selected. We will follow up directly with both sides.