Common questions about NyamTyme

NyamTyme is a meal-pass marketplace. One monthly membership unlocks meals at partner restaurants across your city, organized into three categories: Fine, Dine, and Wine.

NyamTyme is rolling out city by city. Use the restaurants page to see which cities currently have active partners. New cities are added regularly as more restaurants come online.

No. You can browse partner restaurants freely from the restaurants page without an account.

Yes. To redeem a meal at a partner restaurant you need an active NyamTyme account and an active plan.

You pay a flat monthly price for a set number of meals. Each meal can be redeemed at any participating restaurant in your plan category during the month.

Fine is everyday casual dining (lunches, fast-casual, cafés). Dine is sit-down dinners and elevated spots. Wine is premium and chef-driven experiences. Each plan has a different price and a different meal allotment.

Yes. Meals expire 30 days after purchase. This keeps payouts fair to partner restaurants.

No. Unused meals at the end of your 30-day window do not roll over to the next month. Pick the plan size that matches how often you eat out.

Yes. You can cancel before your next renewal. Meals already purchased remain valid until they expire.

Yes. You can purchase additional plans or single-meal passes at any time. Each purchase is tracked separately so meals can be used independently.

Yes. The public restaurants page shows every active partner in your area. Sign in is only required when you want to redeem.

Start a redemption from inside the NyamTyme app at the restaurant. The restaurant confirms the redemption on their end. The meal is then deducted from your balance and saved to your history. See how it works for the full flow.

You will not be able to redeem at a restaurant that is closed for the day. Check the restaurant page for open hours and availability before visiting.

Restaurants set daily availability and inventory caps for participating menu items. If an item is sold out for the day, you can pick another eligible item or another partner restaurant.

Yes. Each partner sets how many redemptions they accept per item per day. This protects kitchens during busy services and keeps service quality high.

Restaurants sign up through the partner flow. Start at the partner overview and follow the onboarding steps.

No cost to join and no monthly fee. Restaurants only earn payouts for the meals they actually serve.

Yes. Partners manage which menu items participate, daily availability, and inventory caps from their restaurant dashboard.

Every redemption is logged with a timestamp, item, and customer record. Restaurants can review activity and payout batches from their dashboard.

Use the contact page to send us a message. Pick a reason so we can route it to the right team.

Reach out through contact and choose “Billing” as the reason. Include the email on your account so we can locate the transaction.

If something went wrong at a partner restaurant (a closed location, a refused redemption, a quality issue), use contact with “Restaurant Issue” selected. We will follow up directly with both sides.